CBCHS strives for the highest quality in everything it does. Quality underpins our services, systems, policies and procedures to ensure we provide the highest standard of care to our clients and the community we serve.

We embrace the concept of Continuous Quality Improvement (CQI) as an integral part of all of our systems. Central to the concept of CQI is the Plan-Do-Check-Act (PDCA) cycle which we use to plan and review our services.

CBCHS is a fully accredited service participating in four accreditation processes:

  • Quality Innovation Performance for primary health services
  • Australian General Practice Accreditation Limited for medical services
  • National Safety and Quality Health Service Standards for public dental services
  • Department of Human Services Standards for disability services