If you think your situation is an emergency, a serious medical issue or risk to personal safety, you should always call 000 immediately or go to an emergency department at a hospital.

Please note CBCHS does not provide GP or emergency services.

Call 000 or contact your nearest hospital or medical centre if you need immediate medical attention.

  • Frankston Hospital Emergency – 2 Hastings Road, Frankston: 9784 7777
  • Sandringham Hospital Emergency – 193 Bluff Rd, Sandringham: 9076 1470
  • Maternal and Child Health Line: 13 22 29
  • Nurse on Call: 1300 60 60 24
  • After Hours GP Helpline: 1800 022 222


CBCHS offers a wide range of Counselling and Alcohol & Other Drug Services for anyone who is having trouble coping.

If you think your situation is an emergency, you should always call 000 or go to an emergency department at a hospital. The following help lines and services are also available:


If you, or someone you know, is experiencing family violence help is available.

If you are in immediate danger, call 000 (Victoria Police) otherwise contact one of the support services below:

Support services available 24 hours a day, 7 days a week

Other support services

  • The Orange Door1800 319 355 – Monday to Friday, 9am to 5pm (excluding public holidays) – family violence intake point for women, children and young people
  • Berry Street9450 4700 – Monday to Friday, 9am to 5pm – for women and children who are victims of family violence
  • Wayss – 03 9791 6111 – Family Violence & Housing Support for South-East Melbourne
  • Good Shepherd –  Good Shepherd provide safety and connections that help women, girls and families live fulfilling lives
  • SECASA –  03 9594 2289 – sexual assault and family violence service
  • Family Life – Specialist family service provider working with vulnerable children, families & communities (Please note this is not a crisis centre)
  • Elizabeth Morgan House – 03 9403 9400 – Monday to Thursday 9am-5pm & Friday 9am-4pm – Aboriginal Women’s Service that are able to provide refuge accommodation and specialist family violence services to women and their children.
  • inTouch – 03 9413 6500 – Family violence service that works with women from migrant and refugee backgrounds, their families and their communities in Victoria (Please note this in not a crisis centre)

Support services for men

  • Victims of Crime Helpline1800 819 817 or text 0427 767 891 – 8am to 11pm every day – for adult male victims of family violence and victims of violent crime
  • Men’s Referral Service1300 766 491 – 8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday – for men seeking assistance for their violent behaviour