Volunteering is proven to be good for your overall health and wellbeing and there is much to be gained from volunteering, including the opportunity to:

  • gain valuable work experience
  • learn new skills
  • meet new people and gain new friendships
  • support others in your community
  • develop self-confidence


Employee Assistance Program (EAP)

Many life challenges and changes are best resolved with assistance from an experienced counsellor. EAP is an external, confidential counselling service providing short term, solution focused support. This service is available free of charge should any employee or volunteer be in need of confidential assistance. EAP also have a Mobile App available. The app offers the following features:

  • Make a booking to speak with one of our counsellors
  • Read tips, strategies and new ways to support your mental health and wellbeing journey
  • Choose your own wellbeing tools and resources based on your preferences, goals and interests
  • Take part in guided meditations
  • Take your Wellbeing Check regularly – the questions are based on the positive psychology PERMAH model
  • Monitor your results with your personal Wellbeing Tracker

Volunteer Insurance

Central Bayside Community Health Services is committed to providing adequate insurance cover for all volunteers whilst carrying out volunteering roles that have been approved and authorised by us.

CBCHS has the following insurances: Public & Products Liability & Group Personal Accident.

To ensure this insurance covers you for any incidents that occur while you are volunteering with us, you need to: act within the boundaries of your volunteer role at all times, adhere to all CBCHS policies & sign in each time you volunteer.

Please note the following events are unlikely to be covered by our insurance:

  • actions that are beyond the scope of your volunteer role, or that occur without appropriate authority or permission from us
  • criminal activity (including criminal charges arising out of driving incidents)
  • Dishonest or reckless activities

Learning and development

Central Bayside Community Health Services encourages employees and volunteers to develop and grow their skills through training and professional development opportunities.

This may be in the form of team meetings, external educational activities, formal training and on-the-job experience. Below are some of the recent training courses attended by CBCHS volunteers.

  • Mental Health First Aid training
  • Dementia Australia training
  • Elder Rights training
  • Meaningful Ageing training

Infection Control courses are assigned for every new employee and volunteer. Modules are completed annually.