News 10 June, 2022

Supporting our community through COVID-19

CBCHS is continuing to support the health and wellbeing of our clients in line with State Government health directives.

Below is a summary of our current service offering:

Allied Health Services

  • In line with Government guidelines, Telehealth will continue as the main service option for health services including Child Development, Counselling, Alcohol & Other Drugs Programs and Dietetics*
  • Face-to-face appointments for Podiatry and Physiotherapy* are available with clients on waiting lists to be prioritised based on need
  • Home visit appointments for Occupational Therapy have resumed at a reduced scale.
  • Our Diabetes Education Service is offering a mix of both Telehealth and on-site appointments.


  • All Dental services are currently available our Parkdale clinic. Please note that we still have waiting lists due to a backlog from recent lockdowns and appointments will be prioritised based on need.  Please contact our Dental team with any enquiries on 8587 0350.

NDIS Disability Services

  • We are continuing to provide NDIS Day Support Programs at our four sites in Parkdale, Cheltenham, Edithvale and Clayton in line with COVID-safe density requirements.

Exercise Group Activities

  • We have resumed a number of on-site exercise group activities in line with COVID-safe requirements. We are also continuing to support clients from home via Telehealth programs and exercise DVDs.

Social Support Groups

  • Our Social Support Groups are running once again, with room for new participants across many activities. Please click here for more information.

Please contact us on 8587 0200 for service or booking enquiries.

*Please note our Physiotherapy, Dietetics and Occupational Therapy teams are currently unable to accept new referrals, but will review urgent referrals for clients deemed to be at risk of hospital admission. As restrictions continue to ease, we will be prioritising the care needs of clients who have experienced delays in accessing treatment due to the recent lockdown. If you are in need of any of these services, please consider speaking with your GP to obtain a Chronic Disease Management Plan to support access to a private provider.

Our COVID-safe Procedures

To help keep our staff and community safe, we ask that Clients complete a COVID-19 Screening check prior to attending face to face appointments. This will be coordinated by the treating clinician or our reception team when entering our service.

To stay COVID-safe, all clients and visitors are required to wear a facemask while in a healthcare setting. Clients who are exempt from wearing a mask will be able to attend appointments at CBCHS sites, but will be asked to wait in their car (or outside) until it is time for their appointment.

Our services are open to all members of the community regardless of vaccination status, however this information helps our clinicians prepare for COVID-safe appointments and is required at certain external venues. lients are required to provide evidence of double vaccination status in order to participate in the following activities:

  • Group exercise and social support programs
  • Any CBCHS services delivered from external community venues.

Strict infection control measures are in place for all on-site and client-facing services in line with our COVID-Safe Plan

To reduce the risk of contracting or spreading any virus, there are simple protective measures we can all take including:

  • Wear a mask when you can’t social distance, a mask is required while in healthcare sensitive settings
  • Wash your hands regularly with soap and water for 20 seconds, or use Alcohol based Hand rub
  • Keep your distance from others – a social distance of at least 1.5m is recommended
  • Cover your mouth and nose with your elbow when coughing and sneezing
  • Don’t touch your face

General Coronavirus Information 

The link below provides an overview of the latest Victorian Government information and advice about Coronavirus – symptoms, testing and what to do to reduce the risk of infection.


COVID-19 Vaccination Information 

For information about accessing the COVID-19 vaccine, please visit https://covid-vaccine.healthdirect.gov.au/eligibility

For information about COVID-19 vaccination, including High Volume Vaccination Clinics in our local area and across Victoria, please visit https://sephu.org/covid-vaccination/ 

If you are concerned that you are at risk of carrying Coronavirus, please contact the Department of Health and Human Services Novel Coronavirus Hotline on 1800 675 398 before attending a hospital emergency department or appointment.

For translated information on Coronavirus please click here.