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News 18 February, 2020

Returning to a greater mix of service options

In line with the easing of restrictions from 18 February 2021, we have returned to our COVID-normal service delivery to support the health and wellbeing of our community. This includes:

  • Telehealth (video and phone consultation)
  • Online Programs
  • Face-to-face appointments (depending on availability and client need) with COVID-safe measures in place.

Please note: Telehealth is still the preferred service delivery method for Allied Health services as per Department of Health and Chief Allied Health Officer guidelines.

Clients whose treatments have been delayed due to COVID restrictions are currently being given priority access for face-to-face services to prevent further decline in health.

Our NDIS Day Support Programs have re-commenced providing services from our centres and in the community. Support options including 1:1 Home Support and Tailored Online Programs also remain available.

To stay COVID-safe, clients and visitors are required to wear a facemask while attending our sites.

Strict infection control measures are in place for all on-site and client-facing services in line with our COVID-Safe Plan

Our Services include:

  • Child Development (incl. NDIS)
  • Counselling
  • Dementia & Chronic Disease Nursing
  • Dental
  • Dietetics (incl. NDIS)
  • Drug & Alcohol Support
  • Occupational Therapy (incl. NDIS)
  • Physiotherapy (incl.NDIS)
  • Podiatry (incl. NDIS)
  • Social Support Groups (Aged Care)
  • Group exercise activities – Online and outdoor programs coming soon!
  • Community Visitors Scheme – Virtual visits available
  • Disability Services (NDIS) – Centre-based and community activities, 1:1 Home Support; Tailored Online Programs, Support Coordination

⭐Please contact us on 8587 0200 to discuss the best service option to meet your needs⭐

General Coronavirus Information 

The link below provides an overview of the latest Victorian Government information and advice about Coronavirus – symptoms, testing and what to do to reduce the risk of infection.

https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

For information on safe use of public transport, please visit https://www.ptv.vic.gov.au/more/coronavirus-covid-19/

If you are concerned that you are at risk of carrying Coronavirus, please contact the Department of Health and Human Services Novel Coronavirus Hotline on 1800 675 398 before attending a hospital emergency department or appointment.

For translated information on Coronavirus please click here.

To reduce the risk of contracting or spreading any virus, there are simple protective measures we can all take including:

  • Wear a mask when you can’t social distance
  • Wash your hands regularly with soap and water for 20 seconds
  • Keep your distance from others – a social distance of at least 1.5m is recommended
  • Cover your mouth and nose with your elbow when coughing and sneezing
  • Don’t touch your face