Collaborative COVID Care Team – safety, service, support and smiles!

A Collaborative COVID Care Team at Central Bayside Community Health Services (CBCHS) is working to support vulnerable people and those with complex health conditions during the Coronavirus Pandemic.

The team includes a mix of clinicians such as Chronic Disease Nurses, Podiatrists, Physiotherapists, Dietitians and Occupational Therapists working together to coordinate care from within CBCHS services and other agencies.

“Community Health Services are all about providing coordinated care so this new service is an extension of what we are already doing to support our community,” says CBCHS General Manager Primary Health, George Robinson.

“As soon as the pandemic was declared, we began calling our clients to check their welfare and provide health and social support over the phone.

“Through this contact, we identified that many of our clients needed help – not only with health services but also other needs such as food, essential supplies and social services.

“The Collaborative COVID Care Team was developed to help these people through a coordinated approach to health care and connection with local agencies, help lines and charities.

So far, we have helped many people to access much-needed health and wellbeing support and stay out of hospital. We will continue to provide this support for as long as it’s needed.

“The aims of the service are ‘safety, service, support and smiles’ and this is what we are achieving. It’s wonderful to be able to make a real difference to people’s lives and help make these tough times a little easier, he said.

For enquiries about the CBCHS Collaborative COVID Care Team, please phone 8587 0200.

Click here for a snapshot of CBCHS services during COVID-19.