Excellent opportunity for experienced Support Coordinator to join a growing service within a medium-sized Not For Profit organisation.  

  • Contact Name: Amrita Ahluwalia
  • Location: Parkdale
  • Closing Date: October 29, 2021

Excellent opportunity for experienced Support Coordinator to join a growing service within a medium-sized Not For Profit organisation.


About the Company

CBCHS is a for-cause, not-for-profit organisation providing a wide range of allied health, dental, child development, disability and aged care services to more than 15,000 clients every year in and around the City of Kingston. Many of our clients are differently abled, socially isolated, financially disadvantaged or exposed to other socio-economic vulnerabilities. Our head office is in Parkdale with programs and services also offered at Chelsea, Clarinda, Mentone, Cheltenham, Clayton and Edithvale.

We are a values driven organisation with a reputation for service innovation and quality. We are a flexible and inclusive employer that values and supports workforce diversity. We strongly support equal opportunity and encourage applications from all people including Aboriginal and Torres Strait Islander communities, those with culturally and linguistically diverse backgrounds, the LGBTIQ community, and people with a disability.


Purpose of the Position

CBCHS are currently seeking an experienced and motivated Support Coordinator to join our Disability Services team. This role assists NDIS participants to understand their NDIS plans, genuinely exercise choice and control to select their preferred service providers, enhance their capacity to manage / direct their own supports and implement their plan. You will work creatively and resourcefully with participants towards optimal utilisation of their NDIS plans, to maximise opportunities for participants to fulfil their support needs to best achieve their goals.

This is a permanent full time position based at our head office in Parkdale. We will consider applications to work at 0.8 EFT.

Job Benefits

What is in it for you?

  • Competitive salary based on experience;
  • Salary Packaging;
  • Join a team of like-minded, passionate and supportive individuals working together to make a difference for our clients;
  • Flexible working arrangements;
  • Wellbeing initiatives including discounted gym membership and health insurance;
  • Easy street parking and access to public transport.

Please refer to Benefits of Working at CBCHS.

Key Responsibilities

  • Work collaboratively with NDIS participants to improve their capacity and capability and build their independence using a person-centred solutions oriented approach and capacity building framework;
  • Network and stay connected with mainstream and community service providers in areas such as education, transport, health etc. in the region;
  • Assess a variety of suitable service providers to offer a range of support options to participants, providing choice and control to participants for selection of their preferred NDIS service providers;
  • Monitor plan outcomes and expenditure to ensure the plan remains in budget;
  • Strengthen and enhance a participant’s capacity to coordinate supports, self-direct and manage supports and participate in the community, including providing participants with assistance to resolve problems or issues that arise, understand their responsibilities under service agreements and change or end a service agreement.

Key Selection Criteria

As an experienced Support Coordinator, you will be passionate about empowering our NDIS clients to exercise choice and control. You will have a qualification within Community Services, Disability, Social Work, Nursing or Allied Health, with professional registration if relevant.

We are considering applications from applicants with a minimum of 6 months experience.

  • Relevant qualification within Community Services, Disability, Social Work, or Allied Health.
  • Demonstrated understanding of NDIS Support Coordinator requirements and experience working with NDIS Participant.
  • Working knowledge and understanding of disability specific legislation, including the NDIS Act (2013), Disability Act (2006), the Human Services Standards, the Disability Services Code of Conduct and relevant legislation and guidelines for disability services;
  • At least 6 months experience as a Support Coordinator or demonstrated NDIS experience, as you will need to hit the ground running;
  • Previous experience and knowledge of NDIS housing and accommodation processes (i.e. SIL and SDA) is highly desirable, but is not essential;
  • Previous experience in achieving billable hour targets, monitoring your hours of billable time;
  • Knowledge of local disability, mainstream and community services in some or all areas of the Bayside Peninsula region (i.e. LGAs of Bayside, Frankston, Glen Eira, Kingston, Mornington Peninsula, Port Phillip, Stonnington) is essential.

How to Apply

Click on the Position Description link below to view the full Position Description.

All applications require an up to date resume and cover letter to be submitted.

Click Apply Now to apply for this exciting opportunity.


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