An exciting opportunity exists for an experienced Clinical Lead – Social Support Groups to join the Primary Health Team on a permanent part time basis.  

  • Contact Name: Matthew Macaulay
  • Location: Parkdale
  • Closing Date: June 22, 2021

An exciting opportunity exists for an experienced Clinical Lead – Social Support Groups to join the Primary Health Team on a permanent part time basis.


About the Company

CBCHS is a for-cause, not-for-profit organisation providing a wide range of allied health, dental, child development, disability and aged care services to more than 15,000 clients every year in and around the City of Kingston. Many of our clients are differently abled, socially isolated, financially disadvantaged or exposed to other socio-economic vulnerabilities. Our head office is in Parkdale with programs and services also offered at Chelsea, Clarinda, Mentone, Cheltenham, Clayton and Edithvale.

We are a values driven organisation with a reputation for service innovation and quality. We are a flexible and inclusive employer that values and supports workforce diversity. We strongly support equal opportunity and encourage applications from all people including Aboriginal and Torres Strait Islander communities, those with culturally and linguistically diverse backgrounds, the LGBTIQ community, and people with a disability.

Please visit our website for more information  www.cbchs.org.au

Purpose of the Position

The Social Support Group Clinical Lead is responsible for providing clinical expertise to Social Support group participants who are aged or have a disability, engage in activities and programs that support their individual development and wellbeing. This involves the assessment, care planning, monitoring, referral and integration of services for clients and their carer’s.

The Social Support Group Clinical Lead operates within a variety of settings including CBCHS centres, the client’s home and community based locations. Facilitating engagement in Social Support Groups will help to prevent further health complications through strength based approaches and goal orientated care, maximise health and wellbeing, assist behaviour change and client safety, improving life-style and social connectedness.

As a member of the multidisciplinary integrated health care team, the Social Support Group Clinical Lead will provide clinical guidance to SSG Support Workers to ensure quality standards are being met. This will be accomplished by providing coordinated person centred care and using best practice models such as wellness and reablement approaches. Clients will be supported to make meaningful connections within their community and their carers provided with information and support to maintain safe and effective care.

Job Benefits

Why work at CBCHS?

  • Work & Life Balance – Fixed regular work pattern, usually within business hours with options of out of hours shifts working in the local catchment of the City of Kingston
  • Compensation & benefits – Salary packaging and competitive award rates. 4 weeks paid annual leave per year. Paid training opportunities and support.
  • Job Security & Advancement – Opportunities for advancement both disability areas or into community health services.
  • Culture– Supportive culture with staff and clients that have been with the service along time.

Employee Benefits

We offer a range of employee benefits including:

  • Career development
  • Health and well-being programs
  • Flexible working conditions
  • Salary Packaging
  • Education assistance
  • Purchased leave
  • Employee assistance program
  • Corporate discounts

Key Responsibilities

Clinical/Professional expertise

  • Independently undertake holistic assessments and comprehensive care planning with a focus on wellness and reablement.
  • Coordinate care with client, carers, GPs/specialists and other CBCHS health providers/services.
  • Recognise, review and support processes that ensures client wellbeing and safety that relates to any identified negligence or elder abuse.
  • Stay abreast of current trends and practises in the field by attending in-service training and seminars, as appropriate.
  • Actively participate in the development of SSG staff, volunteers and students, by supporting staff with complex client issues and conducting or organising regular in-services.

Stakeholder Engagement

  • Represent and promote the SSG service with internal and external key stakeholders.
  • Develop and provide information/education and support to clients through various health promotion strategies.
  • Assess community needs for additional SSG’s e.g. CALD, interest based etc.
  • Develop ongoing relationships with stakeholders (clients/carers, referral sources, family etc.)
  • Liaise with health care professionals in relation to client care and make appropriate referrals.

Measurement and Reporting

  • In conduction with Team Leader, manage SSG referrals, waitlist and discharge planning.
  • In accordance with CBCHS policy and procedure, ensure accuracy and appropriate documentation of client information, statistics and educational material.
  • Assist the Team Leader in regular audits and evaluation of the service.

Team Responsibilities

  • Effective representation and participation in multidisciplinary team meetings and clinical meetings as requested.
  • Actively contribute to the development of program planning, policies, and procedures within SSG.
  • Assist and participate in development and implementation of safety, quality and risk initiatives within Integrated Care and/or Primary Health.
  • Undertake other relevant duties, projects and initiatives which are consistent with the employee’s skill, competence and training.
  • This includes being involved in organisational initiatives linked to COVID19.

Key Selection Criteria

Qualifications & Experience

  • Registered with the appropriate regulatory authority, such as Nursing and Midwifery Board of Australia or AHPRA.

Knowledge & Skills

  • Demonstrated commitment to high levels of client service, professional development, person centred care, evidence based practice and an understanding of recent contemporary changes in social support;
  • Substantial and current experience in complex care coordination, using clinical skills in client assessment and care-planning;
  • Excellent interpersonal skills and experience liaising with a wide range of stakeholders in particular other service providers;
  • Good organisational and time management skills with the ability to self-manage workload to meet performance targets and service initiatives;
  • Proven ability to make rational and sound decisions and judgements based on a consideration of the facts and alternatives and an ability to be flexible and adaptable to changing priorities and objectives;
  • Demonstrated ability to work well as a part of a team and follow direction as required.
  • Strong Computer Literacy Skills (Word, Excel, Outlook, TRAK);
  • Well-developed communication skills both written and verbal, including the ability to liaise with families, carers and other professionals from a diverse range of cultures and backgrounds;
  • Demonstrated ability to work well as a part of a team and follow direction as required;
  • Current First Aid Certificate is desirable.

How to Apply

Click on the Position Description link below to view the full Position Description details.

All applications require an up to date resume and cover letter to be submitted.

To successfully apply for this position you will be required to attach a copy of your qualifications within the application process.

Click apply now to proceed.

For a confidential discussion contact Matthew Macaulay (mmacaulay@cbchs.org.au).

Position Description Apply now